Manchester United



Salary Range


Contract Type

Full Time

Closing Date

20 April 2023

Job Description

Senior Partnerships Experience Manager
Location: Manchester

At Manchester United our aim is to Win the United Way – and the quality of our behind-the scenes team sets us apart from the competition.

Our people are as committed to the success of the company as the players are to winning trophies. We offer a unique and exciting working environment, excellent training, with recognition and rewards for the part each individual plays. Sounding good so far?

The Purpose:

The Senior Partnerships Experience Manager is an events specialist responsible for managing the delivery of a range of multi partner activations experiences (events, branding, ticketing and hospitality management, online/ offline events).
As a vital of part of the Partnership’s Experience Team, you will be responsible for delivering world-class partner events and experiences on both match days and non-match days in Manchester, UK and International

The Role:

Apply your expertise in event management to the delivery of Club led, multi-partner experiences.
Drive innovation and creativity in the planning and delivery of these Partner engagement opportunities and events to ensure the provision of world class experiences – in Manchester, the UK and internationally.
Day to day management of all match day responsibilities including overseeing; Partner ticketing and hospitality management, match day run of show, LED digi-board activation and other match day activations.
Development, management, and delivery of a calendar of international Club led fan and multi-partner experiences.
Manage vendor partner selection and maintain relationships to ensure high standards are consistently met for all experiences.
Works closely with the Partnerships Management and Partnerships Activations Teams along with other internal and external stakeholders on large scale, multi-faceted activations.
Produce detailed proposals and PMO plans for all events
Partner facing for relevant events (UK & International)
Budget management and reporting for all events
Monitor partner feedback for all events
Undertake comprehensive post event debrief and evaluation and continuous improvement approach to all events
Point of contact for Stadium (GPS), United Events, Ticketing and Venue teams for matchday Partner activations as well as all multi-partner experiences

The Person:

The successful candidate will be a bright, gregarious, supremely organised and creative individual, who understands all the critical elements of world class events experiences & delivery. 
As a line manager, you will be patient, supportive and lead by example with a collaborative spirit and the ability to engage and influence with internal and external stakeholders alike.
Proven management experience in events and match day operations (or similar in an entertainment or events arena)
Proven track record of delivering world-class activations on time and on-plan.
First-hand experience in delivering not only physical events but new innovations in online and digital event delivery.
Multi-functional expertise and project management experience
Experience of managing multiple projects simultaneously
Use of data, measurement, evaluation and feedback to drive continuous improvement
Excellent collaboration, communication skills and stakeholder management
Attention to detail within fast-moving environments.
Highly organised, great written & verbal communications

Application Information:
If you would like to join the team and be part of our mission, to win the United way, please submit your application by Thursday  20th April 2023

Manchester United endeavour to respond to all job applications, however, please consider that we receive a high volume of applications, and this may not always possible. 

We recognise the importance of safeguarding children and adults at risk at Manchester United, as part of this commitment this post is required to have a Disclosure and Barring Service check at the appropriate level, as well as full reference history.

Manchester United is an equal-opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunities to applicants and employees without regard to background, ethnicity, race, colour, religion, age, sex, sexual orientation, gender identity/expression, national origin, protected veteran status, disability status or other legally protected characteristics.
Manchester United Football Club are proud to be a signatory of the Armed Forces Covenant, supporting the armed forces community to transition into careers outside of the armed forces.
Manchester United is committed to working with and providing reasonable adjustments for applicants and employees. If you require any reasonable adjustments to support your application and perform at your best, please do not hesitate to contact us to make a request; we are here to help.

It is unlawful to employ a person in a UK-based job who does not have permission to live and work in the UK. You should make yourself aware of how immigration laws apply to you before applying for any of our roles. Your personal data will be processed on MU’s behalf by Morson.

To Apply