Organisation
Tottenham Hotspur Football
Location
Enfield, England, UK
Salary Range
N/A
Contract Type
Full Time
Closing Date
28 April 2023
Job Description
Founded in 1882, Tottenham Hotspur Football Club is an English Premier League Club, based in North London.
Led by the late great Bill Nicholson, the Club became the first in England to win the League and FA Cup Double in 1961, and the first in the UK to win a European Trophy two years later. Spurs has since been home to some of the game’s great entertainers, including Jimmy Greaves, Glenn Hoddle, Paul Gascoigne, David Ginola, Gareth Bale, Heung-Min Son, and Harry Kane.
In April 2019, the Club opened an iconic new stadium that sits at the heart of a £1billion sport-led regeneration of North Tottenham. The stadium is the largest football club stadium in London and is a multi-use venue with the ability to host a variety of events 365 days a year, including NFL, boxing, rugby, concerts, and other major events, plus visitor attractions including Stadium Tours and the Dare Skywalk.
The stadium development scheme has to date created more than 4,000 new jobs for local people, with circa £300m pumped into the local economy each year.
Tottenham Hotspur has:
– A clear strategy to develop talent from within its Academy, showcased by a strong track record of Academy players graduating to the first-team squad.
– A £100m state-of-the-art Training Centre that supports the Club’s ambition to attract, develop and retain the best talent.
– Commercial partnerships with globally recognised brands including AIA Group Limited (AIA), one of the world’s leading providers of life insurance services, and Nike, the world’s leading sports footwear and apparel company.
– A commitment to minimizing its environmental impact across Club operations, being named as the greenest in the Premier League for the past three years. Tottenham Hotspur is a signatory of the UN Sports for Climate Action Framework, committing to halve carbon emissions by 2030 and become net zero carbon by 2040.
– An award-winning Foundation that is renowned for creating opportunities to help enhance the lives of people in its local community through education, employment, health, and social inclusion programmes.
JOB PURPOSE:
The Tottenham Hotspur Women are a professional team competing in the Barclays Women’s Super League, as well as domestically in The Women’s FA Cup and The FA Women’s League Cup.
The Club operates out of multiple sites, including the Training Centre in Enfield where all Women’s First Team training and coaching activities occur.
The Team Liaison Officer will be responsible for delivering high-quality support, liaison, and coordination service to first-team players throughout their time at the Club, support the integration of players within our pathway into the first team, as well as providing wider player and staff-related administrative support.
The postholder will drive the adoption and growth of our player capacity-building strategy and help our people to flourish both on and off the pitch.
The position will involve working outside normal office hours including evenings, weekends, and Bank Holidays.
KEY RESPONSIBILITIES:
PLAYER AND STAFF OPERATIONAL SUPPORT:
– Coordinate and support a seamless club onboarding processes for incoming players and staff.
– Coordinate and manage player and staff relocations, developing a professional relationship with players and staff’s families, to ensure a smooth transition into our first team environment.
– Coordinate medical administration, including organising, booking, and completing paperwork to support the medical support of players.
– Attend and lead matchday logistics for first-team players and staff’s families, including distributing tickets and planning and delivering the family and friends zone.
– Maintain up to date platforms such as The FA’s whereabouts, the player and staff directory and the club’s scheduling tool.
– Work with relevant staff to develop and plan complimentary activities for players and staff across the season.
– Work with relevant teams across the club to update, develop and design our player handbook.
– Develop a network of contacts which can support players and staff within our first team.
– Act as a Deputy Safeguarding Officer.
CAPACITY BUILDING:
– Support player and staff logistics, e.g., visa applications and appointments, opening bank accounts, arranging payroll related tasks, scheduling English language lessons where needed, securing valid driving license and insurance, and organising a vehicle lease/purchase.
– Support travel logistics for players on international duty.
– Maintain a sound understanding of different faiths and religions and local communities to provide credible support to players wishing to practice their faith.
– Work with the partnership, media, and marketing teams to plan and fulfil first-team player appearances.
– Liaise with relevant departments to ensure new players and staff have access to relevant IT and technology, and relevant HR documents have been collated and shared.
Personal Attributes:
– Thinks ahead, generates innovative ideas
– Values & respects others, builds relationships, collaborates
– Gets things done, delivers to highest of standards, takes responsibility
– Proactively executes tasks, delivering work to highest of quality standards and takes responsibility for area of work
– Receptive to feedback about own behaviour, strengths, and areas for improvement
– Ability to build close relationships with key internal and external stakeholders to develop and deliver solutions
– Ability to actively contribute to, lead and be part of a high performing environment
– Highly organised and able to manage multiple tasks simultaneously
Skills & Experience:
ESSENTIAL:
– Background or experience in an administrative operational role, within the sports industry or in a costumer focused setting.
– Demonstrable experience of project management skills; with the ability to take ownership of projects and see them through to completion.
– Able to showcase an ability to work to deadlines whilst being able to prioritise workloads in a timely fashion.
– Experience of leading relationships with external and internal stakeholders, actively seeking to build productive relationships, share information and ideas and improve working practices.
– Evidence of adhering to confidential data and following data protection procedures.
– Able to provide oral and written information clearly and concisely based on knowledge of matters arising in own area of work.
– Able to work autonomously as well as across teams and departments.
– Excellent communication skills, team-working and organisation skills.
– Strong IT skills.
– Committed to diversity, equal opportunities, and professional development.
DESIRABLE:
– A professional qualification in business, operations, or management.
– Experience of working within the Women’s game, at International, Women’s Super League or Women’s Championship level.
– Have built, developed, and deployed a portfolio of service providers leading to customer success.
– Responsible for planning, promoting, and ensuring the smooth running of an event series or individual events.
Safeguarding is fundamental to the success in all that we do. Successful candidates are subject to an enhanced DBS check with child’s barred list.
Tottenham Hotspur Football Club welcomes applications from anyone regardless of age, disability, race, or ethnic and national origins, religion or belief, or sexual orientation.
Led by the late great Bill Nicholson, the Club became the first in England to win the League and FA Cup Double in 1961, and the first in the UK to win a European Trophy two years later. Spurs has since been home to some of the game’s great entertainers, including Jimmy Greaves, Glenn Hoddle, Paul Gascoigne, David Ginola, Gareth Bale, Heung-Min Son, and Harry Kane.
In April 2019, the Club opened an iconic new stadium that sits at the heart of a £1billion sport-led regeneration of North Tottenham. The stadium is the largest football club stadium in London and is a multi-use venue with the ability to host a variety of events 365 days a year, including NFL, boxing, rugby, concerts, and other major events, plus visitor attractions including Stadium Tours and the Dare Skywalk.
The stadium development scheme has to date created more than 4,000 new jobs for local people, with circa £300m pumped into the local economy each year.
Tottenham Hotspur has:
– A clear strategy to develop talent from within its Academy, showcased by a strong track record of Academy players graduating to the first-team squad.
– A £100m state-of-the-art Training Centre that supports the Club’s ambition to attract, develop and retain the best talent.
– Commercial partnerships with globally recognised brands including AIA Group Limited (AIA), one of the world’s leading providers of life insurance services, and Nike, the world’s leading sports footwear and apparel company.
– A commitment to minimizing its environmental impact across Club operations, being named as the greenest in the Premier League for the past three years. Tottenham Hotspur is a signatory of the UN Sports for Climate Action Framework, committing to halve carbon emissions by 2030 and become net zero carbon by 2040.
– An award-winning Foundation that is renowned for creating opportunities to help enhance the lives of people in its local community through education, employment, health, and social inclusion programmes.
JOB PURPOSE:
The Tottenham Hotspur Women are a professional team competing in the Barclays Women’s Super League, as well as domestically in The Women’s FA Cup and The FA Women’s League Cup.
The Club operates out of multiple sites, including the Training Centre in Enfield where all Women’s First Team training and coaching activities occur.
The Team Liaison Officer will be responsible for delivering high-quality support, liaison, and coordination service to first-team players throughout their time at the Club, support the integration of players within our pathway into the first team, as well as providing wider player and staff-related administrative support.
The postholder will drive the adoption and growth of our player capacity-building strategy and help our people to flourish both on and off the pitch.
The position will involve working outside normal office hours including evenings, weekends, and Bank Holidays.
KEY RESPONSIBILITIES:
PLAYER AND STAFF OPERATIONAL SUPPORT:
– Coordinate and support a seamless club onboarding processes for incoming players and staff.
– Coordinate and manage player and staff relocations, developing a professional relationship with players and staff’s families, to ensure a smooth transition into our first team environment.
– Coordinate medical administration, including organising, booking, and completing paperwork to support the medical support of players.
– Attend and lead matchday logistics for first-team players and staff’s families, including distributing tickets and planning and delivering the family and friends zone.
– Maintain up to date platforms such as The FA’s whereabouts, the player and staff directory and the club’s scheduling tool.
– Work with relevant staff to develop and plan complimentary activities for players and staff across the season.
– Work with relevant teams across the club to update, develop and design our player handbook.
– Develop a network of contacts which can support players and staff within our first team.
– Act as a Deputy Safeguarding Officer.
CAPACITY BUILDING:
– Support player and staff logistics, e.g., visa applications and appointments, opening bank accounts, arranging payroll related tasks, scheduling English language lessons where needed, securing valid driving license and insurance, and organising a vehicle lease/purchase.
– Support travel logistics for players on international duty.
– Maintain a sound understanding of different faiths and religions and local communities to provide credible support to players wishing to practice their faith.
– Work with the partnership, media, and marketing teams to plan and fulfil first-team player appearances.
– Liaise with relevant departments to ensure new players and staff have access to relevant IT and technology, and relevant HR documents have been collated and shared.
Personal Attributes:
– Thinks ahead, generates innovative ideas
– Values & respects others, builds relationships, collaborates
– Gets things done, delivers to highest of standards, takes responsibility
– Proactively executes tasks, delivering work to highest of quality standards and takes responsibility for area of work
– Receptive to feedback about own behaviour, strengths, and areas for improvement
– Ability to build close relationships with key internal and external stakeholders to develop and deliver solutions
– Ability to actively contribute to, lead and be part of a high performing environment
– Highly organised and able to manage multiple tasks simultaneously
Skills & Experience:
ESSENTIAL:
– Background or experience in an administrative operational role, within the sports industry or in a costumer focused setting.
– Demonstrable experience of project management skills; with the ability to take ownership of projects and see them through to completion.
– Able to showcase an ability to work to deadlines whilst being able to prioritise workloads in a timely fashion.
– Experience of leading relationships with external and internal stakeholders, actively seeking to build productive relationships, share information and ideas and improve working practices.
– Evidence of adhering to confidential data and following data protection procedures.
– Able to provide oral and written information clearly and concisely based on knowledge of matters arising in own area of work.
– Able to work autonomously as well as across teams and departments.
– Excellent communication skills, team-working and organisation skills.
– Strong IT skills.
– Committed to diversity, equal opportunities, and professional development.
DESIRABLE:
– A professional qualification in business, operations, or management.
– Experience of working within the Women’s game, at International, Women’s Super League or Women’s Championship level.
– Have built, developed, and deployed a portfolio of service providers leading to customer success.
– Responsible for planning, promoting, and ensuring the smooth running of an event series or individual events.
Safeguarding is fundamental to the success in all that we do. Successful candidates are subject to an enhanced DBS check with child’s barred list.
Tottenham Hotspur Football Club welcomes applications from anyone regardless of age, disability, race, or ethnic and national origins, religion or belief, or sexual orientation.
To Apply
Please click the link below to apply:
https://tottenhamhotspur.ciphr-irecruit.com//templates/CIPHR/jobdetail_3028.aspx